Newsletter2Go EN
Toggle Navigation
General
Data Protection
Integrations / API
Contact Management
Automation
Create Newsletters
Send Newsletters
Reports
Product and Payment
Search
No results found
General
How Do I Cancel My Newsletter2Go Account?
How Do I Get the Newsletter App in My Language?
How Can I Contact Support by Phone?
Who can I contact for further information?
When will I be approved for sending?
How Do I Set the Time Zone for My Account and My Campaigns?
What does Newsletter2Go do better than its competitors?
How Do I Change a User's Role?
Do All Users From One Company Have to Log in With the Same Account or Is There a Multiuser Solution?
What is the best time to send an email newsletter?
Browse all articles
Data Protection
How can I Send Existing Recipients a Double Opt-in (DOI) Mailing? (For Example, a Second DOI for the GDPR)
How can I sign the DPA for GDPR?
How do I give the recipient the opportunity to confirm receipt of the newsletter?
How can I include my own “GDPR declaration” in the form?
Can I include a GDPR confirmation in my form?
Are there legal requirements when it comes to email newsletters?
Which changes will come with the EU GDPR?
Who can I send my newsletter to? Do I need written permission from the recipient?
What are the advantages of using a German service provider?
What happens to the contact addresses that I upload?
Browse all articles
Integrations / API
I'm Working With Contacts From Another Database. Is It Possible to Connect This System With Your Software?
How do I set up the Shopify shop connection?
How does 1-click content transfer work?
Authenticating to the API.
What is the Newsletter2Go API and what can it be used for?
How do I set up the WordPress newsletter plug-in?
Where can I find the Newsletter2Go API documentation?
How do I set up the WooCommerce webshop connection?
How do I set up the Drupal newsletter plug-in?
What e-commerce systems can Newsletter2Go be connected to?
Browse all articles
Contact Management
How Do I Insert the Automatic Unsubscribe Link Into an Email?
How Do I Export a List of Contacts?
How Can I Reactivate Unsubscribed Addresses?
How do I manually import email contacts?
What Is a Contact List?
How do I give the customers the opportunity to edit their profile?
How Do I Select and Save Contacts to a Segment?
When importing new contacts, what is the necessary layout for the CSV or Excel file?
How Do I Create an Auto-update Segment?
How are bounces managed, and what is the difference between hard and soft bounces?
Browse all articles
Automation
How Can I Use, Embed and Customize the Sign-up Form?
How Can I Create My Own HTML Form?
What Is a Double Opt-in Email (Registration Email), and Why Is It Necessary?
What Is Multivariate A/B Testing?
Is It Possible to Customize the Text in the Double Opt-in Confirmation Email?
What do the Default Landing Pages look like?
Do New Subscribers Receive Another Confirmation Email When They Click on the Activation Link?
Can I Use Multiple Sign-up Forms?
How Can I Tell When Someone Signs Up for My Newsletter?
What Is an Ongoing Campaign?
Browse all articles
Create Newsletters
What Templates Can I Use?
How Do I Insert and Format Contact Attributes in My Campaigns?
How Do I Insert Personalizations Into My Mailing?
How Do I Manage Images in My Media Library?
How Do I Personalize a Design Element?
How Can I Add Placeholders to My HTML?
How do I add an attachment?
How Can I Use a Sent Campaign as a Template?
Can I Use My Own HTML as a Template?
Is It Possible to Change the Size of Images?
Browse all articles
Send Newsletters
How Can I Sign My Emails With Sender ID?
Setting Up Sender ID and DKIM Entries in DNS
How can I sign my emails with DKIM?
Can I Send a Test Email Before Sending My Campaign?
Why Is My Newsletter Going to the Spam Folder or Not Being Delivered?
Higher Delivery Rates With DKIM and Sender ID
What Do the Error Messages in a Spam Test Mean?
How Does the Newsletter2Go Spam Test Work?
What Does "RA" Stand For in the SPF Entry?
Can I Use a Custom Sender Name/Email Address?
Browse all articles
Reports
How Do I Set Up a Custom Tracking Domain for Click and Link Tracking?
What Is the Difference Between Unique Opens and Total Opens?
How Can I Use Conversion Tracking at Newsletter2Go?
What Are the Clicks About?
How Does the Google Analytics Integration Work?
How Do I Publish Sent Campaigns on My Website?
How can I find out, how the recipients reacted on the campaign?
Where Can I Edit the Tracking Options?
How Is the Open Rate Tracked?
Is It Possible to Save Email Campaign Reports?
Browse all articles
Product and Payment
How Do I Cancel My Subscription?
What Is the Difference Between Prepaid and Plan Credits?
How and When Do I Receive the 1,000 Free Credits per Month?
Is It Possible to Change My Plan?
Where Can I See All My Invoices From Newsletter2Go?
What Does CPT Mean?
How Do You Calculate Pricing?
How Do I Manage My Number of Credits?
Is It Possible to Pay by Credit Card?
Is It Possible to White-Label My Account?
Browse all articles